Terms and Conditions

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Terms and Conditions

Introduction
Welcome to Myst and Beyond! By accessing and using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using the site.

1. General
1.1. Myst and Beyond reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and it’s your responsibility to review them regularly.
1.2. By continuing to use the website, you accept any updates to the Terms and Conditions.

2. Products and Services
2.1. All items on Myst and Beyond are handcrafted, with each product being unique. Colors, patterns, and designs may vary slightly from what is shown in images.
2.2. Myst and Beyond reserves the right to limit the quantities of products available for purchase.

3. Ordering and Payment
3.1. By placing an order, you agree to provide accurate information for billing and shipping.
3.2. Payments are processed through our secure payment provider

 3.3. Prices are subject to change without notice. All payments are in USD

4. Refund and Replacement Policy
4.1. Myst and Beyond offers replacements for damaged or defective items only.
4.2. If your item arrives damaged or defective, please contact us within 7 days of receiving the product with proof of damage, such as a photo of the damaged item and packaging. Once verified, a replacement will be sent at no additional cost.
4.3. Refunds will not be issued; only replacements will be provided for damaged or defective products. 

5. Returns and Exchanges
5.1. Due to the nature of our products, we do not accept returns or exchanges unless the item is damaged or defective upon arrival.
5.2. If your item arrives damaged, please contact us within 7 days of receiving the product with proof of the damage.

5.3. Custom orders, if applicable, are final sale.

6. Privacy and Security
6.1. Myst and Beyond respects your privacy and is committed to protecting your personal information. All personal data collected will be used solely for processing orders and improving customer experience.

6.2. We use industry-standard security measures to protect your data during transactions.

7. Limitation of Liability
7.1. Myst and Beyond will not be held liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of products.

8. Intellectual Property
8.1. All content, including images, designs, and text, on Myst and Beyond is the property of Myst and Beyond and is protected by copyright laws.

8.2. You may not copy, reproduce, or use any content from this website without permission.

9. Governing Law

9.1. These Terms and Conditions are governed by and construed in accordance with the laws of the United States. Any disputes will be subject to the exclusive jurisdiction of the courts in the United States. 

10. Contact Information
For any questions or concerns, please contact us at myst@mystandbeyond.com.